Information seeking behaviour and satisfaction of library users in digital era: A case study of Chhaju Ram Memorial Jat College, Hisar (HR)

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Original Article

Author Details : Bhanu Partap

Volume : 1, Issue : 2, Year : 2016

Article Page : 46-52

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Abstract

The present study was conducted with a view to know the basic information needs, seeking behavior and satisfaction of library users of Chhaju Ram Memorial Jat College, Hisar (HR) in this digital era. Questionnaire method was used to collect the data. A well-structured questionnaire, a total 200 were distributed to the UG and PG students and 183 filled in questionnaires were received back with overall response rate @ 91.50%. In the present survey, an attempt has been made to explore the utility of different types of resources and user’s needs. The study also aims to indentify the level of satisfaction with the information resources, services and library staff cooperation offered by the library. Finally, concludes with some of the important suggestions which may suppose for the better user services and get ultimate satisfaction of the users.

Keywords: Information Seeking Behaviour, Users Studies, User Satisfaction, College Library, Library Resources & Services, ICT, Digital Environment

How to cite : Partap B, Information seeking behaviour and satisfaction of library users in digital era: A case study of Chhaju Ram Memorial Jat College, Hisar (HR). IP Indian J Libr Sci Inf Technol 2016;1(2):46-52

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