Total quality management in academic libraries

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Original Article

Author Details : Gurjinder Singh, Ravi Kumar, Navdeep Kaur

Volume : 3, Issue : 1, Year : 2018

Article Page : 11-12

https://doi.org/10.18231/2456-9623.2018.0003

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Abstract

Quality management is the basis for library management in general. The purpose of this paper is to present an overview of Total quality management (TQM) in academic libraries. This paper discusses the various aspects of total quality management like meaning, definition, etc. It also discusses the implementation of TQM in college libraries, its benefits, tools & technicians of TQM, its feature etc. The basic idea of TQM is commitment to continuous improvement.

Keywords: Library, Quality, Management, Total quality management.

How to cite : Singh G, Kumar R, Kaur N, Total quality management in academic libraries. IP Indian J Libr Sci Inf Technol 2018;3(1):11-12

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